Reply enquiries in 24 hours. Market research and forecast for customer. Provide unique and professional solutions based on customer's requirement. Data sheet and samples offer. Other services, such as special packing design, factory visiting and so on.
In-sale Service
Tracking report in producing. Quality test report for every order. Photos and videos as per customer's requirement. Free spare parts.
After-sale Service
One years or 50000km free maintenance and upgrade. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours. Customer satisfaction tracking report. Free technician training.
Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD,operate video and so on.
Special service for big project, such as stadium, exhibitions, squares and so on.
WARRANTY
1
The buyers can get a minimum warranty period of one year or 25000km-50000km, whichever comes firstly from the arrival date of shipment.
2
During this period, we will send replacement parts and components to buyer by international express or shipment, easy-wearing spare parts are excluded.
3
After warranty time, buyers could get all of spare parts of our trucks with factory cost.
4
This warranty doesn't including any possible damage due to improper operation, accident, and misuse, or damage due to any unauthorized services.
TECHNICAL SUPPORT
Our customers could get technical support anytime and anywhere,We could assign our salesman and engineers to your country for overseas onsite training,the basic cost such as air ticket, visa, accommodation would be based on negotiation by both of us.
Replace of air filter/oil filter/fuel filter about 5000km everytime. Replace of lube oil of axle about 5000-8000km everytime. Routine check of all valves/axles/suspension/tires' pressure. Replace of A/C refrigerant each 2-3 years.
For other maintenance, please contact with our salers by tel or email.
Service Tel:+86-27-59323486 , Email: info@cs-vehicle.com
Suggestion The vehicles are availabled 15-18 years, even more, we always suggest our customers order some spare parts along with trucks.
